Accounts, Access & Security

Use this category if you need assistance with:
♦ PRT (Bus Pass)
♦ Password Reset
♦ Locked Accounts
♦ Account Modifications
♦ New Account Creation
♦ OpenAthens (Library)

Services (6)

Report Suspected Fraudulent Student Account

Use this service to report suspected fraudulent student accounts or suspicious student activity. This request should be submitted by faculty or staff who observe behavior that may indicate a non-legitimate or compromised student account.

PRT Bus Pass Access

Request or resolve issues with your PRT bus pass, including new access, updates, or troubleshooting.

Chatham OpenAthens (Library)

This service assists faculty, staff, and students who experience issues logging into library resources via OpenAthens. Requests are used to resolve account login problems and restore access.

Resource Access

This service grants access to various campus resources. For example, you can use it to connect to the library database, file servers, and departmental shared folders.

General Account Issues & Questions

Not sure what's wrong with your account? Ask here.

Request for Removal of Student Email Account

Request for Removal of Student Email Account – Former Students Now Employed by Chatham