Popular Services
Request or resolve issues with your PRT bus pass, including new access, updates, or troubleshooting.
This service describes how to obtain WiFi access for wired and wireless devices including smart TVs, personal assistants, gaming and streaming devices.
My.Chatham is used only for Document Manager access and departmental page content updates. It should not be used to request access to other applications or systems.
This allows IT Support Services to be notified of any issue relating to operational use of devices like computers, laptops, printers or other devices.
Not sure what's wrong with your account? Ask here.
For Assistance with Chatham E-mail and Calendar issues
Get help with Zoom Phone and Teams calling issues, phone extension changes, voicemail, call queues, and other phone-related support.
Help with student worker hiring in Workday—job setup, onboarding/approvals, and login or access issues.
Questions about Chatham-supported software. Examples: Microsoft, SPSS, Adobe, AutoCAD and Arch GIS
This allows IT Support Services to be notified of any issue relating to the network or internet.
This service grants access to various campus resources. For example, you can use it to connect to the library database, file servers, and departmental shared folders.
Support for Classrooms including:
- Technology in a classroom is not working as expected
- You need help connecting a device to the classroom system
- Audio or visual quality issues during class
- Podium computer problems (login, software, display issues)
- Requesting a review or consultation on classroom technology setup or improvements
Help with Staff/Faculty hiring in Workday—job setup, onboarding/approvals, and login or access issues.
Use this service to create a ticket to request an account or if you are having issues with the service.
Help with Adjunct hiring in Workday—job setup, onboarding/approvals, and login or access issues.
Use this service to request help from IT Support Services to install software on your device
Request assistance for the following:
♦ Zoom ♦ Microsoft Teams ♦ YuJa ♦ Turnitin
♦ VoiceThread ♦ Padlet ♦ EdPuzzle ♦ ThingLink
♦ H5P ♦ NameCoach ♦ Simple Syllabus ♦ Sway
♦ KnowBe4
If you experience issues accessing these features or have questions about payroll, budgeting, expense reporting, or procurement, please submit a ticket for assistance.
Use this request to have a new Microsoft Teams group created for collaboration, communication, or project work within your department or team.
Questions, rename group, or take ownership of Teams groups.
Use this service if you have an application that needs administrative permissions.
Use this service to submit a request for help with printing.