Computer, Device and Application Support

Use this category if you need assistance with:
♦ Support For Your Chatham Issued Computer
♦ Printing Assistance
♦ Mapping Network Drives
♦ Software Installation and Support
♦ New Employee Equipment Requests (Management Only)
♦ Office and Teams Phone Support
♦ Microsoft Teams Group Support
♦ IT Office Equipment Move Request (Management Only)

Services (8)

Admin Consent Request

Use this service if you have an application that needs administrative permissions.

Computer and Device Support

This allows IT Support Services to be notified of any issue relating to operational use of devices like computers, laptops, printers or other devices.

General Software Support

Questions about Chatham-supported software. Examples: Microsoft, SPSS, Adobe, AutoCAD and Arch GIS

Microsoft Teams Group Support

Questions, rename group, take ownership of Teams groups or request new Teams group.

Personal Wireless Device Connections

This service describes how to obtain WiFi access for wired and wireless devices including smart TVs, personal assistants, gaming and streaming devices.

Podium Computer Support

This allows IT Support Services to be notified of any issue relating to the operational use of podium computers.

Printing

Use this service to submit a request for help with printing.

Software Installation

Use this service to request help from IT Support Services to install software on your device