My Recently Visited Services
Request for Removal of Student Email Account – Former Students Now Employed by Chatham
Use this service to create a ticket to request an account or if you are having issues with the service.
My.Chatham is used only for Document Manager access and departmental page content updates. It should not be used to request access to other applications or systems.
This service describes how to obtain WiFi access for wired and wireless devices including smart TVs, personal assistants, gaming and streaming devices.
Questions about Chatham-supported software. Examples: Microsoft, SPSS, Adobe, AutoCAD and Arch GIS
This allows IT Support Services to be notified of any issue relating to operational use of devices like computers, laptops, printers or other devices.
Use this request to have a new Microsoft Teams group created for collaboration, communication, or project work within your department or team.
Request or resolve issues with your PRT bus pass, including new access, updates, or troubleshooting.
Help with student worker hiring in Workday—job setup, onboarding/approvals, and login or access issues.
Use this service to submit a request for help with printing.
Access Chatham network services from a remote location. SPSS and Shared Drives.
Request assistance for the following:
♦ Zoom ♦ Microsoft Teams ♦ YuJa ♦ Turnitin
♦ VoiceThread ♦ Padlet ♦ EdPuzzle ♦ ThingLink
♦ H5P ♦ NameCoach ♦ Simple Syllabus ♦ Sway
♦ KnowBe4
This service grants access to various campus resources. For example, you can use it to connect to the library database, file servers, and departmental shared folders.
For Assistance with Chatham E-mail and Calendar issues
This service assists faculty, staff, and students who experience issues logging into library resources via OpenAthens. Requests are used to resolve account login problems and restore access.
Not sure what's wrong with your account? Ask here.
This service describes how to obtain WiFi access for guest users of Chatham University.
Use this service if you have an application that needs administrative permissions.
This service is used to request IT assistance for in-class exams requiring secure testing software and reliable network connectivity. Support includes helping ensure students can access and use tools such as a LockDown Browser, connect to the campus network, and resolve access issues during testing sessions.
IT staff can assist with troubleshooting student login issues, network connectivity problems, and exam launch failures, as well as providing guidance to help ensure a smooth testing experience.
Use this service to request help from IT Support Services to install software on your device
Support for Classrooms including:
- Technology in a classroom is not working as expected
- You need help connecting a device to the classroom system
- Audio or visual quality issues during class
- Podium computer problems (login, software, display issues)
- Requesting a review or consultation on classroom technology setup or improvements
Use this service to report suspected fraudulent student accounts or suspicious student activity. This request should be submitted by faculty or staff who observe behavior that may indicate a non-legitimate or compromised student account.