LockDown Browser is a custom browser that locks down the testing environment within a learning management system. When LockDown Browser is required for an online exam, students are unable to print, copy, visit other websites, or access other applications.
Respondus Monitor is an online proctoring solution that adds webcam and video analytics to LockDown Browser.
Quick Start Video
**We recommend creating a small practice test using LockDown Browser and Monitor so the students can practice installing/using the tools
Instructor Resources:
**These are also available in the LockDown Browser Dashboard
Student Resource:
Other Resources:
Chatham University has obtained a license for LockDown Browser® and Respondus Monitor®.
LockDown Browser is a custom browser that locks down the testing environment within a learning management system. When LockDown Browser is required for an online exam, students are unable to print, copy, visit other websites, or access other applications. For more details, visit respondus.com/lockdown.
Respondus Monitor is an online proctoring solution that adds webcam and video analytics to LockDown Browser. For more details, visit respondus.com/monitor.
Instructor Resources & Training
To access instructor resources for LockDown Browser and Respondus Monitor, log into Brightspace and select the “LockDown Browser” from Extrnal Learning tools. Training videos, guides, sample text for the syllabus, and more is available from the opening page of the tool. To attend a live training webinar, register at respondus.com/webinars. LockDown Browser and Respondus Monitor can also be used with certain publisher systems (eg. Pearson MyLab, ALEKS by McGraw Hill).
Instructions for Students
You will want to provide students basic information about LockDown Browser and Respondus Monitor. Log into Brightspace, select the “LockDown Browser” tool, and then locate the “Getting Started” tab from the opening page. The instructions shown can be edited for use in your syllabus and/or course description.
Respondus Privacy Principles
- Collect as little personal information as possible. We aim to collect only the personal information needed to ensure we can offer excellent products and services.
- Be transparent with the information we collect. We want our users to understand what information Respondus collects and what we plan to do with it.
- Limit the sharing of customer information. We limit the sharing of customer information and provide our users with visibility into the few situations where personal information may be shared or disclosed to organizations outside of Respondus.
- Build and maintain safe products & services. We work hard to provide users with a safe and trustworthy place to interact with Respondus, our services, and our partners. Security is always a top priority when it comes to gathering, storing and using personal data.
- Allow users to easily contact us. Our company is built upon trust and relationships with users. Whether your concern is related to privacy, security, or a service we offer, a real person from our staff will respond to you in a prompt manner.
Instructor Support
If you have questions about LockDown Browser or Respondus Monitor, you may direct them to the following person(s) here at Chatham:
1. Becky Borello – bborello@chatham.edu
2. Lauren Panton – panton@chatham.edu
You may also open a ticket directly with Respondus Support at support.respondus.com.
Finally, instructors using Respondus Monitor can schedule a 15-minute, 1-to-1 “office hours” session with a Respondus Trainer. Go to the LockDown Browser tool in Brightspace, select the Respondus Monitor Settings for any exam, and use the “Questions?” button to schedule a session.
Student Support
24/7/365 Live Chat - If a student encounters a technical problem with Respondus Monitor, a Respondus support agent is seconds away. Students can start a live chat session from within Respondus Monitor itself. The average wait time for an agent (a real human) is usually less than 30 seconds.
Help Center & System Check - In addition to live chat, LockDown Browser has a built-in Help Center that contains a system check, troubleshooter, and knowledge base.
Respondus Support - Students may also open a ticket directly with Respondus Support at support.respondus.com.
We hope you will take advantage of this opportunity and that you find these applications useful.
Additional Resources
Respondus News for product updates and articles