Overview
The Chatham University online Student portal is used to register for classes, update your personal information, and pay bills. This document will show you how to navigate through the interface and perform tasks such as registering for classes.
Video Guides
Registration using the Student Portal
Click below to watch a video about how to register using the student portal.
Holds in the Student Portal
Click below to watch a video on holds in the student portal.
Instructions
Using Chrome Incognito - The primary supported browser is Google Chrome, using Incognito Mode.
- Open Chrome and click on the three bars on the left side of the page.
Click on ‘New incognito window’ option.
Logging In
- Type https://portal.chatham.edu, select the ‘Login’ drop down and choose the option of ‘Student Portal Homepage’.
- Put in your username and password and click ‘Sign In’. The same username and password that you use to login to the campus network and for checking email is also your login for MyPortal.
If you experience problems logging into MyPortal, please contact Chatham University ITS.
Registering Online
For a video walk through of the portal registration, please visit:
https://my.chatham.edu/documents/documentcenter/Updated%20Portal%20Video.mp4
- After logging in, go to the Academics menu on the left navigation and then choose ‘Registration’.
The Registrar’s office publishes the course schedule for online registration every semester. Please check your email for a message from the Registrar detailing dates and times for online registration. If online registration is not currently open, you will receive a notification that registration is not currently available. The course schedule can be found here: https://my.chatham.edu/tools/course-schedule/.
- When online registration is open, the term drop down menu will be available for you to choose the term for which you wish to register. Choose the term and click the ‘Select’ button to continue.
- The page will refresh and list the dates online registration is available for the selected term. To continue registering, click the ‘Register’ button. C.Mills | 09/28/2021 | 4 4. A new window will open to allow you to register for courses.
You may need to disable any pop-up blockers you have installed to register.
Online Registration Window – Panes
All Courses
This pane first shows all the courses available for the semester. You must wait for this to load to begin searching. If you begin searching before this pane loads, it will not be functional.
Searching for Courses
- Allow all courses to load prior to searching. The portal will not function properly if all the courses do not load first.
- Type in the course code you are searching for, hit search, and the list will respond with matching options
Online Registration Window – Adding Classes
- Search for the course you wish to add, following the courses fully loading
- To register for the course and section, click the green ‘+’.
The course will then be displayed under the Selected Courses section of the Registration window with a status of Selected.
- Continue to Search and add courses
- When you have selected all courses, you wish to register for, click the ‘Register/Drop’ button.
- Verify the courses you are adding to your schedule and click the ‘Register’ button again to confirm.
- You have successfully registered for courses. A page containing your updated schedule will then be displayed.
If you do not get to a page that allows you to print your schedule, you have NOT completed the online registration process.
- To add more courses to your schedule while you are in the window, click the ‘Select’ button at the top of the registration screen.
Courses May Not Be Displayed It is possible that a course you are searching for will not display in the Registration portal. Below are several reasons you may not see a course listed:
- If you are already registered for one section of a course, you must drop the current section before registering for a new section of the course.
- You are unable to register for a course if it is full.
- If you attempt to add a class that conflicts with the time of another course you already added to your schedule, the time conflict will prevent you from adding the class to your schedule.
If you are unable to see a course, try one of these steps:
- Open a new window of the Registration portal in Google Chrome Incognito mode, and be sure to let all the courses load
- If you are interested in changing course sections, drop the section of the course that you are currently registered for, and try searching again.
- Change the Search & Display setting and see if the course appears under Required or Elective courses.
Please contact the Office of the Registrar, registrar@chatham.edu, if you require further assistance.
Online Registration Window – Removing (Dropping) Classes
- In the Selected Courses section, click the ‘-’ in the Action column to remove a course from your schedule.
- The course will then reflect a ‘+’ under the Action column and the status will be updated to “Pending Drop”
- Verify the courses you are dropping from your schedule and click the ‘Register/Drop’ to complete the course drop.
- A page containing your updated course schedule will then be displayed. Click the ‘Register/Drop’ button again to complete your schedule change.
- To add or drop more courses from your schedule, click ‘Select’ at the top of the registration screen.
- Once you have completed your registration you will be taken to the confirmation page, where you can Print a copy of your schedule. Do this by clicking the “Print Page” button on the upper right side:
- Please remember to log out once finished with your registration. The 'logout' can be found in the upper right side of the screen.
Determining Registration Holds
Holds can be placed on your account for many reasons. If a hold is in place, you will be unable to register for classes. This guide will show you how to recognize a hold, and show you where to find the steps to resolve the hold.
- Holds can be seen from the homepage in the Message Center box. In the image below, the top icon indicates that an account has two hold currently in place.
- Go to the Message Center for more information. The Message Center can be accessed by clicking on My Profile – My Message Center in the left-hand menu.
- The Message Center will indicate the type of hold on the account and will provide steps to resolve the hold. In the image below there is an Advising Hold in place, which can be resolved by contacting your adviser.
- Holds will prevent you from registering for classes. If you have a hold in place and go to the registration portal you will see a similar message and you will be unable to proceed with registration. You can refer back to your Message Center for additional information.
Please follow the steps laid out in the Hold Message if you have any further questions.
Accessing Your Class Schedule
- Login to the portal at portal.chatham.edu
- Select Academics from the left-hand menu and select Your Class Schedule
- Select the semester week from the drop-down menu. This will display your calendar below. You can also select a daily calendar view, or a list of calendar events.
Determining and Contacting Your Academic Adviser
- Login to the Portal at portal.chatham.edu
- Your adviser can be found on the first page in the Advisers box. This box contains your advisers’ name, email address, and phone number.
Accessing Your Degree Audit
- Login to the Portal at portal.chatham.edu
- Select Academics from the left-hand menu and select Degree Audit
- Ensure that your enrollment is correct at the top of the page.
- The Degree Audit contains useful information such as details of your current program, credits earned towards your degree, as well as completed courses, required courses and electives.
- The final area contains the hypothetical change program option. This allows you to evaluate the effect of changing you program or areas of study. This is a hypothetical evaluation only. Please contact your advisor with any questions about changing degree programs.
Checking and Paying your Chatham Bill
Viewing Your Registration Bill
- The Registration Bill is the best view for seeing your current semester bill. First, login to the Portal at portal.chatham.edu
- Select My Student Account from the left-hand menu and select Account Information.
- Select the Registration Bill tab.
- Select the term you wish to view charges for, and click Search.
- Scroll down and you will see your current semester charges.
- To print a PDF version of this bill, click on the Student’s Registration Bill link on the upper left.
Making a Credit Card Payment Online
- One way to pay a balance is with a credit card. Note: all credit card payments are assessed a 2% transaction fee. First, you must add your credit card to the portal. Select My Student Account and then Payment Information from the left-hand menu.
- This will bring you to the page where credit cards are added. Select Add A New Credit Card and follow the steps to link your credit card. You will be directed to a PayPal screen to enter your information.
- Next, select Make a Payment Online from the left side menu.
- Select your current enrollment from the drop down menu
- Please read the payment disclosure, accept the agreement by clicking the box, and selecting Continue.
- Next, select the credit card you wish to use, you can also add a new card here by clicking on the Add a Payment Method Button. Next, enter the amount you wish to pay. This amount will also appear at the top of the page, or on your Registration Bill.
- Select the Pay button to complete the payment process. You will receive a confirmation after completing this step.
Please be aware that a 2% processing fee will be added to all credit and debit card payments.
Making an Online Check Payment
- Another way to pay a balance is with an online transfer from a checking account. This payment is processed through Vericheck, an online payment provider. To access Vericheck select My Student Account from the left-hand menu and select Vericheck payment.
- Read the payment information disclosure and click on the VericheckOnlinePayment button.
- Complete the required fields to process the Vericheck payment.
You will need your student ID number to complete a Vericheck payment.
- You can also submit a payment over the phone by calling the Office of Student Accounts at 412-365-2719. Their email address is SAO@chatham.edu.
Updating Your Personal Information
- Login to the Portal at portal.chatham.edu
- Select My Profile from the left-hand menu and select My Information.
- Your information is now presented the way in which it is stored in the student database. You are permitted to change certain information, such as your address and preferred phone number by clicking on the Edit button.
- Once your information is updated, select Save.
- Information such as your name, and student ID cannot be changed through the Portal.
For additional help please contact Chatham University ITS.