Why use this service?
Use this service if you are a student who needs assistance with your PRT bus pass — including requests for new access, updates, or help resolving issues with an existing pass.
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Please see our knowledge base for helpful articles and quick problem-solving tips. If you still need assistance after referencing the knowledge base, please click the purple "Create a Ticket" button in the upper right. If you require immediate assistance, please call IT Support Services 412-365-1112.