VPN Instructions

Summary

VPN setup instructions & map network drives.

Body

 

VPN Setup Instructions & Mapping Network Drives

Sometimes you will need to connect to Chatham’s network when off campus via a VPN. This is needed if you have software that needs to connect to our network for a license, or you may need to connect to a network drive found on our network. Always run VPN first when off campus if you need to access needed software, or network drives.  

 

 

Windows Instructions

 

Setting up Multi-factor Authentication(MFA)

 

       Prerequisites: You will need to have the Microsoft Authenticator app installed on your phone prior to setting up the VPN. If you do not have the app already it can be downloaded from the Google Play Store if you are using an Android device or the App Store if you are using an iOS device. Once you have opened your app store search for Microsoft Authenticator and select Install.

 

       NOTE: Please ensure you are downloading the correct app, it will be named Microsoft Authenticator with Microsoft Corporation listed as the publisher, it will have the logo shown below. Other authenticator apps may ask you to pay a fee or enter credit card information to use the app, these are not the official Microsoft app. Microsoft Authenticator is free and does not require any purchases.

 microsoft-authenticator-logo - Information Technology Services

 

 

1.     Go to https://utm.chatham.edu using the Google Chrome browser. 

2.     The Sophos VPN Portal page shown below will open, enter your Chatham username (first part of email address without @chatham.edu at the end) and password to login. 

3. Once logged in, you will see the page shown below.

4. Open the Microsoft Authenticator app on your phone, and press the Scan QR Code button that is circled in the image below.

5. This will open the camera on your phone, use it to scan the QR Code that is shown on your Sophos VPN Portal page.

6. Once complete you should see the account in your Authenticator app like shown below.

7. Now click on the account named Sophos SFOS. You should be shown a One-time Password code, the password code is set to change every 30 seconds.

 

 

Installing Software

 

1.     Go to https://utm.chatham.edu/ using the Chrome browser. 

2.     The Sophos User Portal login window opens and enter your Chatham username (first part of email address only) and password. 

4.     Once logged in, click VPN on the left menu.  Then click Download for Windows.

Graphical user interface, text, application, email, TeamsDescription automatically generated

5. Install the Windows VPN Client, and follow prompts to install.

Graphical user interface

Description automatically generated

 

Connecting To VPN

1. Once installed, return to the Sophos Portal page (https://utm.chatham.edu) and click on Download for Windows, macOS, Linux to download your personal VPN Configuration file.  Save this file in a location that you know where to find later.

Graphical user interface, text, application, email, TeamsDescription automatically generated

2. Open Sophos Connect from the Desktop shortcut, or taskbar tray icon, to open the Sophos VPN Client.

A picture containing icon

Description automatically generated

3.     If this is your first time using this software click Import Connection and navigate to the Configuration File that was downloaded previously.  Then enter your Chatham log in and password+the One-time Password code shown in your Authenticator app to connect (i.e. Chatham1!584773).  Future connections will have your Configuration File already saved, and you will only need to click Connect.

Graphical user interface, application

Description automatically generated

4.    Once connected, the Sophos Connect icon will have a green dot to indicate you are connected to Chatham's network.

 

 

 

 

 

 

 

Mac instructions

 

 

Setting up Multi-factor Authentication(MFA)

 

       Prerequisites: You will need to have the Microsoft Authenticator app installed on your phone prior to setting up the VPN. If you do not have the app already it can be downloaded from the Google Play Store if you are using an Android device or the App Store if you are using an iOS device. Once you have opened your app store search for Microsoft Authenticator and select Install.

 

       NOTE: Please ensure you are downloading the correct app, it will be named Microsoft Authenticator with Microsoft Corporation listed as the publisher, it will have the logo shown below. Other authenticator apps may ask you to pay a fee or enter credit card information to use the app, these are not the official Microsoft app. Microsoft Authenticator is free and does not require any purchases.

 microsoft-authenticator-logo - Information Technology Services

 

 

1.     Go to https://utm.chatham.edu using the Google Chrome browser. 

2.     The Sophos VPN Portal page shown below will open, enter your Chatham username (first part of email address without @chatham.edu at the end) and password to login. 

3. Once logged in, you will see the page shown below.

4. Open the Microsoft Authenticator app on your phone, and press the Scan QR Code button that is circled in the image below.

5. This will open the camera on your phone, use it to scan the QR Code that is shown on your Sophos VPN Portal page.

6. Once complete you should see the account in your Authenticator app like shown below.

7. Now click on the account named Sophos SFOS. You should be shown a One-time Password code, the password code is set to change every 30 seconds.

 

Installing the VPN

1. Go back to the Sophos VPN Portal Page and click on the button Proceed to login, this will take you back to the VPN Portal Login page. Enter your Chatham username and your password immediately followed by the password code shown in your Authenticator app. For example, if your password was "Cougars!" and your password code was "296 884" you would enter the password "Cougars!296884".

2.     Once logged in, click VPN on the left menu.  Then click Download for Windows, macOS, Linux to download your personal VPN Configuration file.  Save this file in a location that you know where to find later.

3.     Launch Tunnelblick. NOTE: If you don’t have Tunnelblick VPN client installed, go to https://tunnelblick.net/downloads.html and download the most recent Stable version and then install.

4.     Look for the Tunnelblick icon in the upper right of the menu bar . Click and drag the .ovpn file (Configuration File that was downloaded previously) on top of the Tunnelblick icon until you see a green plus icon.  This will import your Configuration File.

Connecting To VPN

1.  Click on the TunnelBlick icon on the menu bar.  

2.  Click on Connect sslvpn-yourusername40chatham.local-client-config.

3. A login box will appear like shown below.

  

4.  Enter your Chatham username (without @Chatham.edu) and password, then check the Save in Keychain and the Security code boxes. Now enter the One-time Password code shown in your Authenticator app in the Security code: field and click OK. You will have to enter the One-time password code each time you connect to the VPN.

5.  The box type will turn from red, to yellow when connecting, and then green when connected.  

 

        

Windows - Instructions to Connect to Drives

 

To connect to drives from home do the following:

 

1.     Connect to the VPN first -> once you are connected to VPN do the following

2.     Double click on the computer icon on your desktop -> Click on computer which is the 2nd tab -> choose -> Map network drive -> change the Drive: to the network drive you need -> listed below:   

Drive G:  Folder   \\fsvr07\academics (0 is a Zero)

Drive H:   Folder \\fsvr07\Administrative

Drive S:  Folder \\fsvr07\SharedResources

Drive L:  Folder:  \\fsvr02\classes

 

Mac - Instructions to Connect to Drives

 

To connect to drives from home do the following:

 

1.     Connect to the VPN first -> once you are connected to VPN do the following

2.     Click Go > Connect to Server > smb:// 

Drive G: Folder fsvr07/academics ( 0 is a Zero) 

Drive H: Folder fsvr07/Administrative 

Drive S: Folder fsvr07/SharedResources 

Drive L: Folder: fsvr02/classes

Details

Details

Article ID: 4599
Created
Fri 3/25/22 2:41 AM
Modified
Tue 2/11/25 8:24 AM

Related Services / Offerings

Related Services / Offerings (1)

Access Chatham network services from a remote location. SPSS and Shared Drives.